If you need to return or exchange an item, please call (901) 881-8700 for a Return Authorization Number.
We will accept returns within 14 days of delivery. Only unused product that has not been mounted is eligible
for return. There are no returns on discontinued or close out items.
Credit amount will be calculated as follows:
TIRES: Credit less all freight charges incurred (including items eligible for Free Shipping) and
a 10% restocking fee on total bill.
SPECIAL ITEMS: Special order, discontinued and closeout items are not returnable.
Tires with a damaged bead are not eligible for return and no credit will be given.
Orders shipped via UPS are charged freight both ways on refused shipments or when
UPS is unable to make delivery after 3 attempts including items eligible for Free Shipping
Unbeatable Tire is not responsible for lost tires once they are in the hands of the shipper.
However, we will do everything in our power to help remedy the situation.
Credits will be issued to the credit card used on the order.
If payment received was cash or check, we will refund by check to the billing address.
If your shipment has arrived damaged or is the incorrect item, please contact Unbeatable Tire at (901) 881-8700.
We will report the damage to the shipper and arrange for replacement or exchange of the damage or incorrect item.
Damaged merchandise must be completely repackaged in the original packing and we will arrange for the return.
Merchandise covered by a manufacturer’s warranty is sold with the warranty by the manufacturer
extended to the purchaser. We will be happy to assist in obtaining fulfillment of a manufacturer’s warranty.
Other than applicable manufacturers’ warranties, there are no warranties, express or implied,
including any warranty of merchantability or fitness for a particular purpose.
The only tires Unbeatable Tire can warranty are brand new defects
(meaning that they have not been mounted or driven on). Any bead damaged will be void of any warranty claim.
Any other adjustments should be taken to the nearest authorized dealer for that manufacturer.
Sometimes the manufacturer also provides a tread life warranty and mileage rating.
Please be aware that not all tires hold a mileage warranty from the manufacturer.
Different tire models, even from the same manufacturer, may or may not come with a tread life warranty.